Who Is Covered, And For How Long? Our warranty covers any consumer who owns this product. It lasts 5 years from the date the first consumer purchased this product as new. What Does The Warranty Cover? And What Does It Not?
- It covers defects in materials or workmanship. It does not cover defects caused by accident, animal attacks, neglect, normal wear and tear, improper care, or failure to follow our written directions (see the Additional Information tab on the product page).
- It does not apply if examination or testing show that an alleged defect does not exist.
- It covers this product only, and not any items you may put inside this product. WE WILL NOT BE LIABLE FOR THE COST OF REPAIRING OR REPLACING ANY SUCH ITEMS OR FOR ANY OTHER INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR OTHER DAMAGES. SOME STATES AND TERRITORIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
To make a claim under our Full 5-Year Warranty please contact us and make sure you click the box marked I want to make a Warranty claim. Please DON’T send anything to us until you have been given a Returns Number and instructions on how and where to send it. We aim to reply to all enquiries within one business day.