For enquiries about an existing order, please click here.
You are in our World Store. You cannot get delivery to the United States from this store. If you require delivery to the USA, please visit our USA Store.
Where do you ship from?
We ship from either London or Stockport (both in the UK). We almost always manage to ship on the same day that we receive your order.
How long does shipping take?
How long it takes depends on where it’s going.
Within the UK, usually up to 3 days (but Tracked shipping in the UK is guaranteed next day delivery).
Outside the UK, shipping by Airmail varies widely depending on both the distance, and on the efficiency of the local carrier. Within the EU you should normally get delivery within a few days. Further afield it can take 10 days, and sometimes longer still.
How much does shipping cost?
For orders shipping within the UK shipping starts at only £3 and is completely FREE for orders over £50.
For orders shipping outside the UK there is a Shipping Calculator in the shopping basket. Note: You do NOT have to enter any personal information at this stage.
When you put items in the basket and click ‘View cart’, you will see that it says ‘Calculate Shipping’. Simply enter the country where you plan to have your order shipped and hit ‘Update Totals’, and the available shipping options and shipping costs will appear .
In some cases there is a Tracked Shipping option at a premium price. But for most countries outside the European Union the only option is untracked shipping via Airmail.